Shipping & Returns


Processing and delivery

Please allow 1-2 business days for your order to be processed.

We will send you a shipping confirmation email once your order goes out. 

Please allow 5-10 business days for domestic delivery (USA & CANADA)  and up to 3 weeks for international delivery. 

Shipping to USA and Canada-  $3 (USD)

International shipping - $7 (USD)

Returns and exchange

Brownness will gladly exchange or refund items within 14 days of the order's arrival. Pins must be in their original state.

Refunds will be made according to the initial payment method.

If your product is damaged during shipping, please contact within fourteen (14) business days to request an exchange. 

You are responsible for shipping costs to return your item to Brownness.

Please return to the address on your package's shipping label.